Clinics and Services

Clinics and service provision

Here at The East Surgery, we offer clinics with a wide range of GPs, Nurses and Healthcare Assistants to offer many different services.


We accept appointment bookings online or via the telephone. Please phone after 10am for non-emergency appointments. New emergency appointments are released at 8am each day.


You can either request prescriptions via our online Patient Access portal, or in the surgery itself. Please note we do not accept prescription requests via the telephone.

Test Results

Test results can either be viewed via our Patient Access portal or you can speak to a member of the team after 10am.



Home visits


Online Consultations


Support and services for military veterans


Out of Hours cover

For non-emergency healthcare outside of surgery hours, please call the surgery line and you will be diverted to our out of hours service.

In case of emergency, please call 999

Home visits

If you are too ill to attend the surgery, please request a home visit via the appointments telephone line. Our GPs will assess your symptoms over the phone prior to arranging a visit.

Please refrain from requesting a home visit unless absolutely necessary. This is to reduce the impact on other patients.

Telephone appointments

Our GPs are allocated timeslots throughout the week for these telephone appointments. Please speak with reception if you require an appointment with a specific doctor.

Disabled access

Our premises are fully accessible to the disabled. If you require any additional assistance, please ask at reception.

Appointment reminder service

The practice will remind you of any appointments via text message. For more information please speak with reception.

Diabetic clinic

We provide a full diabetes clinic on Thursday mornings. This should only be attended by annual appointment or specific request from your GP.

Smoking cessation

For free support and advice please request a starter pack from reception. We run weekly sessions and will provide you with all the support required to stop smoking.

Travel advice and immunisations

Please book an appointment with one of the nurses for any immunisations required for travel. You can also obtain travel advice from our leaflet library in reception.